Privacy policy

Privacy Policy – PetPat Shoppy

At PetPat Shoppy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online store.

By using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following information from customers:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment-related details (processed securely through payment providers)

  • Order and purchase history

  • Messages or inquiries sent to us

How We Use Your Information

Your information may be used for:

  • Processing and delivering orders

  • Customer support and communication

  • Order updates and notifications

  • Improving our products and services

  • Preventing fraud and unauthorized activities

  • Marketing promotions and offers (only when applicable)

Payment Security

We do not store your complete debit/credit card details on our servers. Payments are processed securely through trusted third-party payment gateways.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

  • Delivery and logistics partners

  • Payment service providers

  • Legal authorities if required by law

Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember customer preferences

Users can disable cookies through their browser settings if preferred.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee 100% security.

Your Rights

Customers may request to:

  • Access their personal data

  • Correct inaccurate information

  • Delete their information from our records

To make such requests, contact us using the details below.

Changes to This Policy

PetPat Shoppy reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately once posted.

Contact Information

For any privacy-related questions or concerns:

Thank you for trusting PetPat Shoppy.