Terms of service

Terms of Service – PetPat Shoppy

Welcome to PetPat Shoppy. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.

General Terms

  • By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Customers agree to provide accurate and complete information while placing orders.

Products & Pricing

  • All product descriptions, images, and prices are subject to change without notice.

  • We try our best to display product colors and details accurately, but actual appearance may vary slightly due to screen settings or lighting.

  • Prices may change at any time without prior notice.

Orders

  • Once an order is placed, you will receive an order confirmation.

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Incorrect pricing

    • Suspicious or fraudulent activity

    • Incomplete customer information

If payment has already been made for a cancelled order, the amount will be refunded.

Shipping & Delivery

  • Delivery times are estimates and may vary depending on location and courier services.

  • PetPat Shoppy is not responsible for delays caused by shipping carriers, natural disasters, or unforeseen circumstances.

  • Customers are responsible for providing the correct delivery address.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

We reserve the right to reject return requests that do not meet our policy conditions.

Intellectual Property

All content on PetPat Shoppy including:

  • Logos

  • Product images

  • Graphics

  • Text

  • Branding

is the property of PetPat Shoppy and may not be copied, reproduced, or used without permission.

User Conduct

Customers must not:

  • Use the website for illegal activities

  • Attempt to harm or hack the website

  • Post false, abusive, or misleading information

  • Violate any applicable laws or regulations

Limitation of Liability

PetPat Shoppy shall not be liable for:

  • Indirect or incidental damages

  • Losses caused by misuse of products

  • Delivery delays beyond our control

  • Technical interruptions or website errors

Customers use our services at their own risk.

Privacy

Your use of our services is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services after changes means you accept the updated terms.

Contact Us

For any questions regarding these Terms of Service:

Thank you for choosing PetPat Shoppy.